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Bank & Fintech Complaint Rankings

All 25 banks and fintechs tracked, ranked by how far this week's complaint volume sits above each company's own 8-week baseline — not raw complaint counts, which would just rank whoever has the most customers. A 3x spike is the story; being #1 in raw volume usually isn't. How this is calculated.

Click a column header (This week, Baseline avg/wk, Ratio) to sort by it — the table starts sorted by Ratio, the site's primary ranking; the # column always shows each company's original rank by that same Ratio, even when sorted by something else.

Credit bureaus, debt collectors, loan servicers, and consumer-report resellers are tracked separately, on the Categories page — see How it works for why. This week's window is lag-buffered by 14 days: the CFPB's index takes about two weeks to fully fill in, so "this week" always means the most recent complete week, not the last 14 calendar days.