See what people are saying about their banks
Every day, people file complaints with the CFPB, a U.S. federal agency, about account issues, billing disputes, fraud, and poor service at banks, credit unions, and fintech companies. AllBankComplaints.com collects and organizes those real, publicly filed complaints so you can spot patterns and get context before choosing a company or handling a problem with one you use — companies are ranked by how far this week's complaints sit above their own normal 8-week level, so you see real spikes, not just the biggest companies.
2
Flagged elevated or worse this week
5,134
Complaints this week, banks & fintechs
7
Company categories, incl. credit bureaus & servicers
This week's biggest mover
△ Elevated
PENTAGON FEDERAL CREDIT UNION
credit union20 complaints this week vs. an 15.5/week baseline, led by Credit card (6).
Full company page →1.3x
baseline
Top of the leaderboard
See all 25 banks & fintechs →| # | Company | Status | This week | Ratio |
|---|---|---|---|---|
| 1 | PENTAGON FEDERAL CREDIT UNION | △ Elevated | 20 | 1.3x |
| 2 | SUNCOAST CREDIT UNION | △ Elevated | 9 | 1.3x |
| 3 | AMERICAN EXPRESS COMPANY | ● Near baseline | 245 | 1.2x |
| 4 | TRUIST FINANCIAL CORPORATION | ● Near baseline | 129 | 1.1x |
| 5 | U.S. BANCORP | ● Near baseline | 148 | 1.1x |
| 6 | NAVY FEDERAL CREDIT UNION | ● Near baseline | 192 | 1.0x |
| 7 | UNITED SERVICES AUTOMOBILE ASSOCIATION | ● Near baseline | 68 | 1.0x |
| 8 | Fidelity National Information Services, Inc. (FNIS) | ● Near baseline | 162 | 1.0x |