See what people are saying about their banks

Every day, people file complaints with the CFPB, a U.S. federal agency, about account issues, billing disputes, fraud, and poor service at banks, credit unions, and fintech companies. AllBankComplaints.com collects and organizes those real, publicly filed complaints so you can spot patterns and get context before choosing a company or handling a problem with one you use — companies are ranked by how far this week's complaints sit above their own normal 8-week level, so you see real spikes, not just the biggest companies.

View the full leaderboard How this is calculated

Flagged elevated or worse this week

4,935

Complaints this week, banks & fintechs

Company categories, incl. credit bureaus & servicers

This week's biggest mover

△ Elevated

Fidelity National Information Services, Inc. (FNIS)

fintech

185 complaints this week vs. an 152.9/week baseline, led by Credit reporting or other personal consumer reports (172).

Full company page →

1.2x

baseline

Top of the leaderboard

See all 26 banks & fintechs →

#	Company	Status	This week	Ratio
1	Fidelity National Information Services, Inc. (FNIS) fintech	△ Elevated	185	1.2x
2	NAVY FEDERAL CREDIT UNION credit union	● Near baseline	212	1.2x
3	ALLY FINANCIAL INC. fintech	● Near baseline	120	1.1x
4	Early Warning Services, LLC fintech	● Near baseline	123	1.1x
5	WELLS FARGO & COMPANY bank	● Near baseline	422	1.0x
6	CAPITAL ONE FINANCIAL CORPORATION bank	● Near baseline	700	1.0x
7	Block, Inc. fintech	● Near baseline	317	1.0x
8	Chime Financial Inc fintech	● Near baseline	248	1.0x

More than banks

Every category →

Credit bureaus outrank every bank by roughly 25x on raw volume, and debt collectors, loan servicers, and consumer-report resellers are different businesses entirely — each gets its own ranking instead of drowning out the banks above. Why.

Banks 14 tracked Credit unions 5 tracked Fintechs 8 tracked Credit bureaus 3 tracked Debt collectors 7 tracked Loan servicers 4 tracked Consumer-report resellers 5 tracked

This week's window is lag-buffered by 14 days: the CFPB's index takes about two weeks to fully fill in, so "this week" always means the most recent complete week, not the last 14 calendar days. See How it works for the full methodology, the Narrative insights page for patterns pulled straight from complaint text, complaints by state for a state-by-state breakdown, or Trends & records for cross-company comparisons and filing-pattern records.